With The Reinvention Program all of our products come with an UNLIMITED BUYBACK GUARANTEE. That means you can send anything you bought from Kola Project back to us FOR FREE instead of throwing it out. We will process the item and resell it through reuse, refurbish, remanufacture or recycle.
Every Kola Project product shows a buyback value on the product page. This buyback value is calculated for items typically returned within one year in like-new condition.
The buyback value is there to give you an idea of the amount of cash back you’d get after returning an item via The Reinvention Program. The cashback will be awarded in the form of points. Points can be redeemed to pay for future purchases. For example, if your buyback value is £50, you will get 5000 Points, and you can use them to get a £50 discount on your next purchase.
How It Works
To submit your used or salvageable products to The Reinvention Program, please access your order history. First, click on the order number and then click the link to The Reinvention Program. Next, fill out the resulting brief two question questionnaire.
Submit your request. We will email you shipping instructions and mail you return packaging. We also offer free collection for larger items and large quantities of items. Items will arrive at our processing facility, and once processed, we will add points to your account.